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RETURN MANAGEMENT

ALTERNATIVE MANAGEMENT OF RETURN REQUESTS

If you are unable to fill in the online return form, you can send us your items using the return label found in the package without inserting any request on the website. Prepare your package, follow the instructions to schedule the collection on the website www.ups.com and wait for the refund.

We will process your return once the package has been received and we will refund you as soon as possible.

Send us an email to notify us that you made the return, write to us if you have any further questions or need assistance at:customercare@etro.com